Privacy policy

Last updated: February 14, 2026

1.  Who We Are

This website is owned and operated by 7DRIP. References to "we", "our" or "us" in this privacy notice means 7DRIP. 7DRIP have a relationship with you and any reference to "you", "your" and "yourself" is a reference to you as an individual who has a relationship with us or is in contact with us.

 

This privacy policy gives you information about how 7DRIP collects and uses your personal data through your use of this website, including any data you may provide when your register an account with us, sign up to our newsletter or purchase a product.

 

A. Personal Information

We may collect the following personal information when you interact with our website:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address


B. Marketing & Communications Data

  • Newsletter subscriptions
  • Marketing preferences
  • Customer interaction history


C. Customer Support Data

  • Messages sent to us via email, WhatsApp, website forms, or social media
  • Information voluntarily provided to assist with customer support requests 


D. Technical Data

Automatically collected when you browse our website, including:

  • IP address
  • Device details
  • Browser type and version
  • Operating system
  • Date and time of your visit
  • Time zone (Gulf Standard Time – GST, UTC +4)
  • Referring website
  • Page views, clicks, and navigation patterns
  • Cookies and tracking technologies


E. Transactional Data

  • Order details
  • Payment confirmations
  • Partial card or payment method information (we do not store full card numbers)


F. Third-Party Data

We may receive information from trusted third-party advertising and analytics partners, such as:

  • Meta (Facebook/Instagram)
  • Google
  • TikTok
    This may include ad engagement and preference data.


2. How We Use Your Information

✔️ Processing orders & deliveries

  • Confirming purchases
  • Arranging shipping
  • Sending order updates

✔️ Providing customer service

  • Handling inquiries
  • Managing returns and refunds
  • Resolving issues efficiently

✔️ Improving our website & customer experience

  • Analytics
  • Security
  • Performance enhancements

✔️ Marketing (only with consent)

  • Newsletters
  • Exclusive offers
  • Announcements
  • Personalised ads

You may unsubscribe at any time.


3. Sharing Your Information

We share your information only with trusted service providers necessary to operate our business, such as:

  • Secure payment processors
  • Shipping and logistics partners
  • Professional service providers (IT, analytics, marketing tools)

We do not sell your personal data to any third party.


4. International Data Transfers

Some of our service providers may operate outside the UAE.
All transfers follow required security standards, and your information is protected at all times.


5. Data Retention

We keep your information only as long as needed to:

  • Full fill your orders
  • Comply with UAE legal and accounting requirements
  • Resolve disputes
  • Maintain accurate business records


6. Your Rights

You may request the following at any time:

  • Access to the personal data we hold about you
  • Correction of inaccurate information
  • Deletion of your data (where legally permitted)
  • Withdrawal of marketing consent
  • A copy of your stored information

 

7. Cookies & Tracking Technologies

We use cookies to:

  • Keep items in your cart
  • Improve website functionality
  • Analyse website performance
  • Support personalised advertising

You can disable cookies in your browser settings.


8. Payment Security

We use secure, industry-standard payment gateways.
We never store your full credit card information.


9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their data.


10. Policy Updates

We may update this policy from time to time.
The latest version will always be available on this page.